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Finance & Administration

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1. Why was my water cut off?
2. Why is my bill so high? There is no way I used this much water.
3. Can the meter be wrong?
4. What should I do if my consumption jumps dramatically?

Parks & Recreation Questions

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1. How can I reserve a park pavilion?
2. How can I reserve an athletic field or court?
3. How do I report playground equipment requiring repairs?
4. How do I reserve a facility for a meeting or event?
5. Do I need a permit for an event on private property?
6. Can I have a special event on the beach?
7. Can I camp at the parks?
8. Are wheeled beach chairs available at parks?
9. Which parks have reception rooms for rental?
10. Can anyone use the skate park?
11. Can I bring my dog on Atlantic Beach beaches?
12. Can I have a wedding on the beach or in a park at Atlantic Beach?
13. How can I pay for building rentals and permits?

Public Utilities Questions

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1. How do I report a water break?
2. What should I do if I see a manhole overflowing?
3. Should I call the City if sewage backs up into my home or business?
4. What is the hardness of City water to set my water softener?
5. How do I report a problem with low water pressure?
6. How do I report a water quality problem?
7. Who should I call with questions about my bill?
8. What is our water pressure in Atlantic Beach?
9. How do I get my water turned off if I have a leak on my property?
10. Where does our drinking water come from?
11. Where can I get more information about our drinking water?
12. Who regulates our drinking water and wastewater treatment?
13. Do we have irrigation restrictions in Atlantic Beach?
14. How can I get information about water and sewer availability at my location?
15. What is the process to abandon my septic tank and convert to the City sewer system?

Public Works - Questions

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1. BEACH ACCESS -- The dune crossover was damaged by heavy surf. Who needs to be notified regarding repairs?
2. CITY LIMITS -- Is my property in Atlantic Beach or the City of Jacksonville, and who maintains my street?
3. DITCHES -- Who should I contact regarding debris/blockages in the stormwater ditches?
4. DRIVEWAY -- Do I need a permit to install a driveway? Who do I contact for driveway information?
5. DUMPSTERS -- Who do I contact for information regarding dumpster enclosure and collection service(s) for commercial and multi-family residences?
6. EASEMENTS -- How can I find out if the City has any easements on my property or how wide the right-of-way is in front of my property?
7. ERU's -- What is an Equivalent Residential Unit (E.R.U.)?
8. FLOODING -- My home and street flood. How can the City fix the problem?
9. FLOODING -- Is my property in a flood-zone, flood-plain or flood-way?
10. IMPERVIOUS -- What is Impervious Area?
11. INSPECTION -- Does the City inspect development sites and subdivisions?
12. PAVING -- Does the City re-pave all the streets?
13. PERMITS -- When do I need a Right-of-Way Permit? Who do I contact?
14. PERMITS -- What is the procedure for submitting development plans?
15. POTHOLES -- Who do I contact to report potholes?
16. RECYCLING -- I live in an apartment/condominium? How do I recycle?
17. SANITATION -- My household garbage/recycling and/or yard waste was not picked up. What should I do?
18. STREET LIGHTS -- The street lights are out on my street -- who should I contact?
19. SURVEYS -- Someone placed flags and marks in my front yard. Did the City put them there? Does the City perform surveys to locate my lot corners?
20. TRAFFIC SIGNS -- Who do I contact to fix the traffic sign on my street?
21. UTILITY LOCATES -- Who do I call for utility line locations?

City of Atlantic Beach, FL - Official Seal
800 Seminole Road • Atlantic Beach, Florida 32233 • Ph. (904) 247-5800 • Fx. (904) 247-5805