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In almost all cases, your water was cut off because you did not pay your bill. To have your water reconnected, you must pay your bill and a $30 reconnect fee. Other reasons that may cause the water to be off would be due to an error in application of the payment received to your account. In the case of a Public Utilities or Public Works project, you should receive prior notice of any planned cut-off. On occasion, a waterline may break, also causing the water to be off.
You need to check carefully for leaks. If a leak is detected and you bring in the work order from a certified plumber that it was fixed, you may receive a credit for the portion of your residential sewer charges that are in excess of your typical charges. If you determine there is no leak, you may request that the meter be re-read for a charge of $20.
Reservations can be made by calling the Recreation Office (904-247-5828) to check availability. A Special Events Application (see Permits and Rentals webpage), and fee is required to obtain a permit. AB Parks with pavilions are Donner, Jordan, Russell, & Dutton Island Preserve. An Application can be emailed or faxed to the Recreation Dept. for payment over the phone with a credit card. Permits are issued until 4 pm M-F at 716 Ocean Blvd. Atlantic Beach.
Please use the "Atlantic Beach Requests and Comments " on the left side banner of the home page, or call the Public Works Department at 904-247-5834.
Sec. 4-25. Leashing.No dog shall be allowed off the property of its owner unless the dog is fastened to a suitable leash of dependable strength not to exceed twelve (12) feet in length. Such leash must be attached to a fixed object or specifically held by a person capable of controlling the animal. On Atlantic Beach if dog and owner are in the Atlantic Ocean together, the dog shall be allowed to swim unleashed and then immediately put back on the leash before returning to the beach. This does not include walking the dog in the water.(Code 1970, § 4-4(c); Ord. No. 95-88-33, § 4, 4-25-88; Ord. No. 95-98-69, § 1, 10-26-98)
Tree Removal Questionnaire
Records requests that involve researching multiple records and compiling data are subject to administrative fees to cover the costs of the processing. Estimates of the fees will be provided in advance in such cases.
For Internet Payments you may access: www.coj.net/pub/clerkYou may charge by telephone, for $9.95 fee, at (904) 630-1313.The amount of the citation and the other options should be listed on the back of the traffic citation.
There is no charge for this service.
To make inquiries or provide additional information on criminal investigations, citizens should contact the investigating officer, or contact Detective C. Johnston at (904) 247-5859 or email@example.com and/or Commander Tiffany Layson at (904) 247-5876 or firstname.lastname@example.org
To make a request for an off-duty police officer, contact Commander Tiffany Layson (904) 247-5876 or email@example.com, or pick up a request form from the police station. The hourly rate of pay is $40.00 per hour with a 4 hour minimum for residential parties, estate sales, security jobs and traffic control.
The best way to commend, or say thank you, to a department member is in writing. An email, or a short handwritten note should be addressed to the Chief of Police, and it may be mailed or dropped off at the station. It will be forwarded to the officer and his or her supervisor, and may be added to the officer’s personnel file.
If you observe an officer doing something that you believe is questionable or inappropriate, then you are encouraged to immediately contact his/her supervisor by telephone at (904) 247-5859. If the supervisor is not immediately available, please leave your name and telephone number and the supervisor will call you back. If the complaint involves serious misconduct, then you may contact Commander Tiffany Layson at (904) 247-5876 or firstname.lastname@example.org. The purpose of the Internal Affairs Division is to insure the continued confidence of the community by upholding the integrity of the department. Members of this unit vigorously investigate all complaints with the understanding that a thorough investigation will not only bring to light any misconduct or inappropriate activity, but will also protect employees and the department from unfounded and unwarranted accusations.
When you identify a traffic problem that may need additional enforcement, you may call (904) 247-5859 and speak with the shift commander, or you may contact the Traffic Supervisor Sergeant Paul Diakos at (904) 247-5859 or email email@example.com, or you may write a letter to the Interim Chief of Police at the department address. All traffic complaints are posted and assigned to officers for specific attention and enforcement.
Requests for streetlights and repairs of existing streetlights are coordinated through Lt. Ed Peck. He may be reached by telephone at (904) 247-5859, email at firstname.lastname@example.org, or by U. S. mail at 850 Seminole Road, Atlantic Beach, FL 32233. Lt. Peck will review and evaluate all requests, and he will coordinate with the Jacksonville Electric Authority to have lights installed or repaired as needed.
Requests for traffic control devices may be sent to the Traffic Supervisor, Sergeant Paul Diakos at (904) 247-5859 or email@example.com for evaluation and review.
If you have suggestions to improve Police operations, such ideas are encouraged to help improve services while keeping costs to a reasonable level. Although telephone calls to Interim Chief Gualillo are acceptable, written correspondence such as an e-mail, a letter, or a short note are encouraged.
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If you notice water leaking in the City right-of-way, or from your meter, contact the Public Utilities Department at (904) 247-5886.
Contact the Public Utilities Department at (904) 247-5886 as soon as possible. Avoid walking through or contacting water from overflowing manholes, if possible.
A sewer backup in the building may be caused by either a private or City problem. If your plumber believes there is a problem in the City line, call the Public Utilities Department at (904) 247-5886 and our staff will meet with the plumber on site to determine the cause and correction for the problem.
The hardness level of the City's water is 300 milligrams per liter, which equates to 18 grains per gallon.
Contact the Public Utilities Department at (904) 247-5886 and we will send a technician to investigate.
Call the Public Utilities Department at (904) 247-5886 for any water quality problems.
All billing issues are handled by the Finance Department. Contact the Customer Service Supervisor at (904) 247-5811.
Water pressure in the Atlantic Beach service area is typically around 50 psi. Pressure may drop if there is a large water break or if fire hydrants are in use.
Each home or business should have a water shut-off valve on private property, usually near the building. If you cannot locate your shut-off valve, contact the Public Utilities Department at (904) 247-5886.
Atlantic Beach's drinking water comes from deep wells in the Floridan Aquifer.
The latest copy of our annual Water Quality Report is available on the Public Utilities page of our website. Call the Public Utilities Department at (904) 247-5886 for further information.
The Florida Department of Environmental Protection regulates all drinking water and wastewater treatment activities, and determines compliance with the legal requirements for contaminants. They can be contacted at (904) 807-3300 or click on the following link
Yes, the irrigation restrictions apply to those using City Water or Private Wells. Do not irrigate during the hours of 10:00 a.m. through 4:00 p.m. During Daylight Savings Time (Spring and Summer), limit irrigation to TWO DAYS PER WEEK on your assigned days. Residential addresses ending in an odd number (or have no assigned number) can irrigate on Wednesdays and Saturdays. Residential addresses ending in even numbers can irrigate on Thursdays and Sundays. Non-residential addresses can irrigate on Tuesdays and Fridays. During Eastern Standard Time (Fall and Winter), limit irrigation to ONE DAY PER WEEK. Residential addresses ending in an odd number (or have no assigned number) can irrigate on Saturdays. Residential addresses ending in even numbers can irrigate on Sundays. Non-residential addresses can irrigate on Tuesdays. The St. Johns River Water Management District has Water Conservation information on their website: http://www.sjrwmd.com/
Contact Customer Service Supervisor, Jim Perkins at (904) 247-5811 or email a request to firstname.lastname@example.org.
Contact Customer Service Supervisor, Jim Perkins at (904) 247-5811 for information on the process and financing options.
The Public Works Department, (904) 247-5834, handles dune crossover repairs.
A City Limits Map is available on the City's website. Contact the Public Works Department at (904) 247-5834 if further assistance is needed.
The City's Stormwater Division is responsible for maintaining clear passage within the City's ditches. Call the Public Works Department at (904) 247-5834 to report problems with the ditches.
Yes. For residential and commercial driveways, contact the Building Department at (904) 247-5826. A Right-of-Way Permit is required to install commercial driveways. A Revocable Encroachment Agreement may be required to submit with the driveway permit.
Contact Carlene Matthews at (904) 247-5812.
You may review your property title information, legal description or recorded plot of your subdivision. For further assistance, contact the Building Department at (904) 247-5826.
The property owner should contact the City's Stormwater Division at (904) 247-5834 to report the problem. The City will then evaluate the case and determine if the City is responsible for fixing the problem and what the actions will be.
You will need to contact a licensed registered surveyor or Civil Engineer to make a flood determination. The City has FEMA Flood Insurance Rate Maps. Contact the Zoning Department at (904) 247-5800 for more information.
Impervious area or impervious surface means a horizontal surface which has been compacted or covered with a layer of material so that it is highly resistant to infiltration of water. It includes, but is not limited to, semi pervious surfaces such as compacted clay, as well as streets, roofs, sidewalks, parking lots and other similar surfaces.
The Public Works Department's Stormwater Division inspects private and commercial construction projects for erosion and sedimentation control for roadways and stormwater facilities that will be maintained by the City. The City Inspector will also monitor ongoing construction. For further information, call (904) 247-5834.
All resurfacing work, including large patches and overlays, are done by contractors under the supervision of the Streets and Maintenance Division.
Anytime you are excavating or constructing anything in the City's right-of-way, you will need a Right-of-Way Permit and a Revocable Encroachment Agreement. For questions about permitting, contact the Building Department at (904) 247-5826.
All development plans should be submitted to the Building Department at City Hall. For more information, call (904) 247-5826.
Contact the Public Works Department at (904) 247-5834.
The City's waste hauler does not provide recycling service to multi-family residences where garbage service is provided by dumpster. Contact the management of the complex or check in the Yellow Pages under recycling. Numerous companies will provide free waste audits on the materials generated by the tenants. Then it is a matter of contracting with the company which can provide the most reasonable service.
The City has contracted with Advanced Disposal, Inc. for trash pick up. You may contact Advanced Disposal, Inc. directly at (904) 737-7900 or contact the Public Works Department at (904) 247-5834.
Streetlights are maintained by JEA. JEA may be contacted at (904) 665-6000 or https://www.jea.com/outage_center/streetlight_outages/. Provide them the address/location of the street light and the pole number.
The City does not do surveys for individual use. If you need a survey you should contact a private surveyor. Call the Public Works Department at (904) 247-5834 or the Public Utilities Department at (904) 247-5886 to determine if an upcoming improvement/repair project is planned for your area.
The City maintains street signs on all City streets except A1A (Mayport Road) and SR 10 (Atlantic Blvd.). If a traffic sign on a City street needs repair or replacement, contact the Public Works Department at (904) 247-5834. To report a malfunctioning traffic signal, contact the City of Jacksonville Traffic Signals Department at (904) 387-8965.
Call Sunshine State One-Call of Florida, Inc. at 800-432-4770.