Lost Pet Information
IF YOU HAVE LOST A PET:
If your pet is microchipped or wearing an ID tag with your current phone number, we will call you. Please tag and chip your animals to ensure a quick return home.
If you think we may have your pet, please contact Animal Control
right away. We hold stray animals that aren’t chipped or wearing a
collar for 3 days. If space permits, we may hold an animal
longer; however, we will not hold stray animals for more than 7 days.
Please bring proof of ownership and a picture ID when reclaiming your
pet. Unclaimed animals will be transferred to Jacksonville Animal Care
and Protective Services, sent to an approved rescue group, and/or put up
animals stray across city boundaries. If we don’t have your pet, please
check with Neptune Beach Animal Control at (904) 270-2410, Jacksonville
Beach Animal Control at (904) 247-6195 and Jacksonville Animal Care and Protective Services.
IF YOU HAVE FOUND AN ANIMAL:
Please be a good Samaritan and help out a lost animal. Call the Animal
Control authority for the area the animal is in and show that animal the
same kindness that you’d hope someone would give your pet if it were
If you call Animal Control about a stray, we will pick up the animal as
soon as we can. Please note that emergencies such as animals in
immediate danger or animal bites/attacks that have just occurred should
be reported to the police department.
If you bring a lost animal to the shelter, we will keep the animal
safely for a minimum of 3 days. We will do our best to reunite the
animal with its owner. Unclaimed animals will be transferred to
Jacksonville Animal Care and Protective Services, sent to an approved
rescue group, and/or put up for adoption.