FAQs • Atlantic Beach • CivicEngage

How to: Make a Complaint Against an Officer: If you observe an officer doing something that you believe is questionable or inappropriate, then you are encouraged to immediately contact his/her supervisor by telephone at (904) 247-5859. If the supervisor is not immediately available, please leave your name and telephone number and the supervisor will call you back. If the complaint involves serious misconduct, then you may contact Commander Tiffany Layson at (904) 247-5876 or tlayson@coab.us. The purpose of the Internal Affairs Division is to insure the continued confidence of the community by upholding the integrity of the department. Members of this unit vigorously investigate all complaints with the understanding that a thorough investigation will not only bring to light any misconduct or inappropriate activity, but will also protect employees and the department from unfounded and unwarranted accusations.

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Public Safety Questions

1. How to: View Crime Statistics for Atlantic Beach: Click on the link to view Atlantic Beach Crime Statistics or go to https://www.fdle.state.fl.us/FSAC/Data-Statistics-(1).aspx
Atlantic Beach Crime Statistics

2. How to: Obtain a copy of a Report

You can obtain a report in person at the Police Department located at 850 Seminole Road, Monday - Friday, from 8:00 am to 5:00 pm. Reports are usually available the next business day (except holidays. There is a fee of $3.00 per report. Requests can be submitted by mail. However, it may be necessary to call the Records Division at (904) 247-5863 prior to mailing the requests.

Records requests that involve researching multiple records and compiling data are subject to administrative fees to cover the costs of the processing. Estimates of the fees will be provided in advance in such cases.

3. How to: Report a Crime: In an emergency, call "911" on your telephone and talk to the Emergency Communications Operator. For reporting a crime when there is no emergency, you are encouraged to call (904) 247-5859 to obtain assistance.

4. How to: Pay a Traffic Citation: Traffic citations may be paid by U.S. Mail at:
Jim Fuller, Clerk of Circuit Court
Duval County, Florida
P.O. Box 660
Jacksonville, Fl 32201-0660
For Internet Payments you may access: www.coj.net/pub/clerk
You may charge by telephone, for $9.95 fee, at (904) 630-1313.
The amount of the citation and the other options should be listed on the back of the traffic citation.

5. How to: Pay a Parking or Animal Control Citation: These may be mailed or paid in person at: City Hall, 800 Seminole Road, Atlantic Beach, FL 32233. The amount of the ticket and the other options should be listed on the Parking Citation or Animal Control Citation.

6. How to: Obtain Fingerprints: The Police Department rolls fingerprints for Atlantic Beach citizens and Atlantic Beach businesses only. They can be done during anytime or day. To be printed, you must provide a photo I.D.
There is no charge for this service.

7. How to: Check on an Investigation: To make inquiries or provide additional information on criminal investigations, citizens should contact the investigating officer, or contact Detective C. Johnston at (904) 247-5859 or cjohnston@coab.us and/or Commander Tiffany Layson at (904) 247-5876 or tlayson@coab.us

8. How to: Hire an Off-Duty Officer: To make a request for an off-duty police officer, contact Commander Tiffany Layson (904) 247-5876 or tlayson@coab.us, or pick up a request form from the police station. The hourly rate of pay is $40.00 per hour with a 4 hour minimum for residential parties, estate sales, security jobs and traffic control.

9. How to: Commend an Officer: The best way to commend, or say thank you, to a department member is in writing. An email, or a short handwritten note should be addressed to the Chief of Police, and it may be mailed or dropped off at the station. It will be forwarded to the officer and his or her supervisor, and may be added to the officer’s personnel file.

10. How to: Make a Complaint Against an Officer: If you observe an officer doing something that you believe is questionable or inappropriate, then you are encouraged to immediately contact his/her supervisor by telephone at (904) 247-5859. If the supervisor is not immediately available, please leave your name and telephone number and the supervisor will call you back. If the complaint involves serious misconduct, then you may contact Commander Tiffany Layson at (904) 247-5876 or tlayson@coab.us. The purpose of the Internal Affairs Division is to insure the continued confidence of the community by upholding the integrity of the department. Members of this unit vigorously investigate all complaints with the understanding that a thorough investigation will not only bring to light any misconduct or inappropriate activity, but will also protect employees and the department from unfounded and unwarranted accusations.

11. How to: Request Additional Traffic Enforcement: When you identify a traffic problem that may need additional enforcement, you may call (904) 247-5859 and speak with the shift commander, or you may contact the Traffic Supervisor Sergeant Paul Diakos at (904) 247-5859 or email pdiakos@coab.us, or you may write a letter to the Interim Chief of Police at the department address. All traffic complaints are posted and assigned to officers for specific attention and enforcement.

12. How to: Request a Street Light: Requests for streetlights and repairs of existing streetlights are coordinated through Lt. Ed Peck. He may be reached by telephone at (904) 247-5859, email at epeck@coab.us, or by U. S. mail at 850 Seminole Road, Atlantic Beach, FL 32233. Lt. Peck will review and evaluate all requests, and he will coordinate with the Jacksonville Electric Authority to have lights installed or repaired as needed.

13. How to: Request of Traffic Control (Stop Sign or Traffic Light): Requests for traffic control devices may be sent to the Traffic Supervisor, Sergeant Paul Diakos at (904) 247-5859 or pdiakos@coab.us for evaluation and review.

14. How to: Make a Suggestion or Recommendation: If you have suggestions to improve Police operations, such ideas are encouraged to help improve services while keeping costs to a reasonable level. Although telephone calls to Chief Gualillo are acceptable, written correspondence such as an e-mail, a letter, or a short note are encouraged.