Why was my water cut off?

In almost all cases, your water was cut off because you did not pay your bill. To have your water reconnected, you must pay your bill and a $30 reconnect fee. Other reasons that may cause the water to be off would be due to an error in application of the payment received to your account. In the case of a Public Utilities or Public Works  project, you should receive prior notice of any planned cut-off. On occasion, a waterline may break, also causing the water to be off.

Show All Answers

1. Why was my water cut off?
2. Why is my bill so high? There is no way I used this much water.
3. Can the meter be wrong?
4. What should I do if my consumption jumps dramatically?