Coronavirus Information


(TUESDAY, AUG. 5, 2020)

If you experience a problem with any web links or otherwise have any questions or concerns, please email or call 247-5804. Additional information and updates are available at Questions: email or call (904) 247-5804.


Four new coronavirus testing sites opened the week of July 13 in Duval County, including one at the Neptune Beach shopping center that formerly included Kmart.

The Jim Fortuna Senior Center at Ed Austin Park, 11751 McCormick Road in East Arlington, opened Monday, July 13. It is open from 7 a.m. to 3 p.m. Monday through Wednesdays for an estimated six months. Time slots are based on last names and vulnerability to the virus.

The time slot between 7 a.m. and 8 a.m. is reserved for high-risk people -- health care workers and first responders with symptoms, and people who are over age 65, have compromised immune systems, or have underlying medical conditions.

Tests from 8-10 a.m. are slotted for people whose last names begin with letters A through E; names F though J from 9-11 a.m.; K through O from 11-1 p.m.; P through T from noon to 2 p.m.; and U through Z after 1 p.m. People who can’t be there during their allotted times can still be tested.

People being tested will be required to wear a mask, show that they are residents of Duval County, and bring their own pens for use at the testing site.

The same rules and time slots are being used in Neptune Beach testing site at 540 Atlantic Blvd., which operates from 7 a.m. to 3 p.m. Thursdays through Saturdays.

(Source: City of Jacksonville and Florida Times-Union)


(As of Aug. 5, 2020)

Sources: Johns Hopkins University; Florida Department of Health; Florida Division of Emergency Management

  •  World (est. pop. 7.8B) – 18.4M positive tests; 701K deaths (July 19: 14.5M positive tests; 606K deaths)
  • United States (est. pop. 331M) – 4.85M positive tests; 159K deaths (July 19: 3.83M positive tests; 143K deaths)
  • Florida (est. pop. 21.5M) – 497K positive tests; 7,401 deaths (July 19: 350K positive tests; 4,982 deaths)
  • Duval County (est. pop. 937,642) – 22,034 positive tests; 162 deaths; (July 19: 16,546 positive tests; 94 deaths)
  • 32233 zip code  (est. pop. 24,473) – 411 positive tests (July 19: 328 positive tests)
  • Atlantic Beach (est. pop 13,831): 310 positive tests July 19: 249 positive tests)

Florida Department of Health dashboard (check cases by zip code) (check cases by city)


Three new federally funded COVID-19 testing sites opened recently as a partnership of the district and other state and federal agencies.

The sites are located at the Regency Mall (former Sears), First Coast High School, and Frank H. Peterson Academies High School. Sites are open from 8 a.m. to 6 p.m.

No symptoms are required to be tested, but online registration is required.
Visit: to learn more.

What you need to know:
· Drive-thru sites only
· No symptoms required
· Waiting takes place in your vehicle
· Windows must remain closed
· Windows must fully open and close
· Bring a pen
· Bring photo identification
· Cost is free
· Ages 5+
· Register online for Westside, Northside, and Regency sites only (online registration and appointments are available at
· Follow sign boards at the testing site locations for directions
· You will be provided instructions on how to obtain results when tested
· Maximum of five people per vehicle
· Everyone tested must be near a window
· We discourage people from showing up prior to the test sites opening. At some sites there are no places for vehicles to wait.
· No restrooms are available for public use at any site
· Testing is available to anyone regardless of where you live


From the City of Jacksonville: “Just received the official Executive Order from our legal team mandating masks indoors only where you can’t practice social distancing. Important clarification: adhering to CDC guidelines, mandatory masks are for ages 6 and up and once again ONLY required indoors.”

 Here’s the order

 (1) Every person over the age of six (6) who is in a public space shall wear a face mask or covering when not able to engage in social distancing.

(2) Every operator, employee, customer or patron of a business establishment must wear a face mask or covering at all times while at that business establishment

unless he or she is able to engage in social distancing or unless wearing a face mask or covering significantly interferes with the provision or receipt of goods or services offered or received at that establishment (i.e. patrons at a restaurant, clients at a barber shop or hair salon, patients at a dentist’s office).

(3) The operator and employees of a business establishment shall ensure that every individual in that establishment complies with this Proclamation.

(4) Public safety, fire, law enforcement, and other life safety personnel are exempted from this requirement, as their personal protective equipment requirements will be governed by their respective agencies.

ADA ACCOMMODATION. When a customer of a business establishment asserts that he or she has a disability that prevents the individual from wearing a face mask or covering, the  owner, manager, or employee of the business establishment may exclude the individual, even if they have a disability, as they pose a direct threat to the health and safety of employees and other customers, even if asymptomatic, and shall accommodate the disabled individual in a manner that does not fundamentally alter the operations of the business establishment nor jeopardize the health of that business’s employees and other customers, such as providing curb service or delivery or other reasonable accommodation.


The City of Atlantic Beach continues to provide our residents and businesses with the latest updates during this pandemic. As the State of Florida has seen a steady increase in cases, we urge you to remember to wear a mask, practice social distancing and wash your hands regularly.

The Mayor and City Manager have extended the city’s State of Emergency declarations and emergency measures through July 3, 2020, and expect to renew them for the foreseeable future.


Walk Up Testing Site

Legends Center
5130 Soutel Dr.
Jacksonville, FL 32208

  • Hours of Operation: 7 days a week
    9 a.m. – 5 p.m.
  • Testing Criteria – All ages, regardless of symptoms

Available Testing


Our city hotline is (904) 247-5804. You can also email your questions to Also check for updates at

The Florida Department of Health has established a Call Center available 24 hours a day, 7 days a week at 1.866.779.6121 or email your questions to


Based on recent information and data from the Florida Department of Health, the number of confirmed cases of COVID-19 in Duval County, including in Atlantic Beach, has increased significantly since additional re-openings were authorized under Phase 2 of the Governor’s Plan for Florida’s Recovery, which has resulted in many additional deaths. Medical professionals advise that the number of confirmed cases of COVID-19 in Duval County, including Atlantic Beach, will continue to increase exponentially if additional measures to stop or slow the spread of COVID-19 are not instituted; and the U.S. Centers for Disease Control and Prevention (CDC) has expressly found that: “COVID-19 spreads mainly from person to person through respiratory droplets produced when an infected person coughs, sneezes, or talks. These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs. Studies and evidence on infection control report that these droplets usually travel around 6 feet (about two arms lengths)”.

The CDC therefore specifically recommends that as businesses and communities reopen, and people resume their daily activities, people should wear face coverings to slow the spread of COVID-19, particularly “in public settings where other social distancing measures are difficult to maintain”.


Listen and follow the directions of your STATE AND LOCAL AUTHORITIES.

IF YOU FEEL SICK, stay home. Do not go to work.

IF YOUR CHILDREN ARE SICK, keep them at home. Contact your medical provider.

IF YOU ARE AN OLDER PERSON, or have a serious underlying health condition, stay home and away from other people.

If someone in your household has TESTED POSITIVE, keep the entire household at home.


Governor’s order effective May 4

Recovery plan details

FAQs for Executive Order 20-112


The City of Atlantic Beach fully implemented its COVID-19 Emergency Recovery Plan on May 11, 2020. The plan corresponds with reopening orders issued by Gov. Rick DeSantis and Jacksonville Mayor Lenny Curry, echoes reopening plans issued by the White House, and is deliberately congruent Jacksonville Beach and Neptune Beach reopening plans. Centers for Disease Control and Prevention recommendations remain a prevailing guide for the City of Atlantic Beach, moving forward.

The City is cautiously and gradually resuming or reconfiguring most activities while firmly establishing new normals, such as wearing protective facial coverings when social-distancing isn’t possible or practical. Still, the pandemic and resulting local, state and national emergency remains fluid. As such, it’s uncertain when full access to Atlantic Beach government facilities, routine staffing, and unrestricted public activities will resume.

This plan will be continually monitored and adjusted, as needed; its underlying objective is specific: to protect the health and safety of city employees and the general public we serve.


Although we remain under state and local stay/safer-at-home orders, Jacksonville’s beaches reopened to all activities on May 6. There are no restrictions on hours, although social-distancing is required and groups of 50 or more people are prohibited.

Atlantic Beach residents and visitors, here are guidelines that – if followed – may help ensure that the beach remains open. They are for everyone’s safety.


Staying Safe on Our Beach

Avoid Common Mistakes While Wearing Protective Face Masks


The CDC recommends wearing cloth face coverings in public settings where other social distancing measures are difficult to maintain (e.g., grocery stores and pharmacies). Some beach accesses (including Third and 18th streets, among others) are not conducive to safe distancing. Please use a mask at these accesses and please do your part to keep a safe distance from others, even if it includes using a different beach access. Here’s information on wearing face coverings – and how to make them.


All city offices and community centers. Interactions with City staff must be made by telephone (247-5800) or online ( Water and sewer customers may put payments in the drop box outside of City Hall, and sign up to pay bills via bank draft at Instead of going to the Police Department, Residents should report minor crimes and complaints by telephone (247-5859), when possible.


Many of our residents are seizing the opportunity to spring clean and do extra yard work. That’s great! But, please be patient; it may take longer for Advanced Disposal to pick up what you discard.

Grass clippings and leaves must be in uncovered 20- to 48-gallon cans or in sealed plastic bags, and must weigh less than 40 pounds. Limbs must be no larger than 5 feet long and 6 feet in diameter. Stumps and other debris must weigh less than 40 pounds.

More info is at Questions or concerns? Please email


For the time being, the Wednesday and Saturday market is operating from 10 a.m. to 2 p.m. in Jack Russell Park. By shopping Dig Local Network Farmers Market and ordering online with the app, you support local farmers, producers/vendors and investing in a healthier and tastier local food community. The market also has an online store. See


  • Communicate! Communicate! Communicate! With your customers and your staff!
  • Update your business website and social media platforms. Make sure to include (1) new operating hours; (2) current menu; (3) ordering instructions.
  • Don’t forget to update third-party delivery service menus (i.e. GrubHub, DoorDash)
  • Encourage preorders via app, online, phone.
  • Go touchless as much as possible. Encourage payment at time of order. Minimize face-to-face interactions.
  • Make sure staff is adhering to state-approved food safety sanitation practices. Increase frequency of cleaning and disinfecting high-touch surfaces using an EPA-registered product. Refer to product label for directions.
  • Offer regular and/or curbside delivery. Ask your customers to wait in their cars until their food is ready.
  • Limit the number of customers inside your building. Curbside delivery is encouraged; if that’s not an option, meet your customers at the door.
  • Designate the wait area with floor markings. Lead your customers by example by taping the floor or sidewalk with X’s spaced 6 feet apart.


 Beaches Emergency Assistance Ministry (BEAM) and Beaches Council on Aging/Dial-a-Ride are making shelf-stable food available for delivery to low-income seniors in need in the beach communities. For more information, contact Debbie Andalora at BEAM., or at (904) 241-7437. Donate here:


  • City employees continue to work very hard to serve our residents.  Essential services – particularly public safety and the City’s water and sewer utility – have been unaffected by the pandemic. However, we may be slower answering the phone and some services – including but not limited to the upkeep of parks, along with response times to inquiries – may be impacted during this emergency.
  • Our top priorities are the well-being of our employees and you – our residents. Thank you for your continued understanding and cooperation.
  • If you are having difficulty contacting the City, please email or call 247-5804 (and leave a message if it is not immediately answered).


City-permitted and City-sanctioned events at community centers and parks are suspended until further notice. Refunds are available for City-permitted events. Arts in the Park has been tentatively rescheduled from April 18 to Oct. 3. Dancin’ in the Streets has been canceled.


The Community Foundation for Northeast Florida, Jessie Ball duPont Fund, Jewish Federation and Foundation of Northeast Florida, United Way of Northeast Florida and United Way of St. Johns County are re-activating the Florida’s First Coast Relief Fund. The fund will assist organizations helping those in Northeast Florida affected by this public health crisis. As with past relief efforts, the fund will be overseen by a grants committee and administered by United Way of Northeast Florida.  More than $2 million has been pledged.

United Way of Northeast Florida’s 211 Helpline is available 24/7 to connect Northeast Florida callers to health, social, and human services and more than 4,000 community programs. To contact a 211 call center specialist, dial 2-1-1 or 1-904-632-0600 from any landline or cell phone.

The Nonprofit Center of Northeast Florida’s COVID-19 web page with information and resources is available at the following link:

Lutheran Social Services is operational Monday through Friday, 10 AM to 12 PM.

ElderSource is accepting calls for individuals (60+), adults with disabilities, and their caregivers to help connect them to resources in the community. Limited funding is available to assist with immediate needs.

First Coast YMCA is offering On Demand Classes & Workouts to help you Stay Healthy From Home. See


 City of Jacksonville Small Business Lending Program. The City of Jacksonville and VyStar Credit Union are collaborating on a loan program to assist local small businesses and nonprofits affected by the COVID-19 response. The City’s contribution to the Small Business Lending Program will be between $20 million to $30 million, which will be used to provide a combination of grants, interest payments and potential aid toward the principal of the loan, with some elements tied to employee retention. Email or visit

  • Jax Chamber resources for businesses impacted by COVID-19  
  • Coronavirus Emergency Loans Small Business Guide and Checklist  
  • Gov. DeSantis has activated the Florida Small Business Emergency Bridge Loan Program to support small businesses impacted by COVID-19. The bridge loan program, managed by the Florida Department of Economic Opportunity (DEO), will provide short-term, interest-free loans to small businesses that experienced economic injury from COVID-19. The application period runs through May 8, 2020. Info:
  • SBA Disaster Relief Loan (EIDL) - Loans up to the lesser of 12 months’ expenses or $2 million. 3.75% interest rate, no fees, up to 30-year terms. Any business that has been negatively impacted can apply. You can request an immediate $10,000 advance once you apply, payable within 3 days. Expected processing time: 3-4 weeks.
  • CARES Act – Paycheck Protection Program (PPP) - Loans up to the lesser of 2.5x average monthly payroll expenses or $10 million. Up to 4% interest, no fees, 10-year term. No payments are due for a minimum of 6 months. The entire principal can be forgiven if employee counts are maintained. Any business can apply. It is anticipated that loans should be available through any SBA approved lender. SBA guidance on application procedures are forthcoming. Visit


 This federally funded benefit program is available to assist individuals who become unemployed because of a disaster. Info:


 A lot of people can certainly use your help these days. See


Please remember that only toilet paper and human waste should go down your toilet. Flushing anything else, including paper towels and disinfecting wipes, can damage the public wastewater system and create dangerous (and disgusting) blockages called fatbergs. Chick out this JEA video:


 FLBlue has a 24-hour, bilingual emotional support helpline to assist Floridians with any stress they may be feeling during the #COVID19 pandemic. If you’re feeling stressed, contact the helpline at (833) 848-1762.


Citizens who are experiencing symptoms or feel they may have the virus are encouraged to call or make a virtual appointment with a physician before going to a hospital or doctor’s office. Continuous updates about the local response to COVID-19 are available at

As the City continues to monitor the situation, please follow these Florida Department of Health guidelines on preventing exposure to the virus:

Wash your hands frequently with soap and water for at least 20 seconds, especially after going to the bathroom, before eating, and after blowing your nose, coughing or sneezing.

If soap and water are not available, use an alcohol-based hand sanitizer with at least 60% alcohol.

  • Refrain from shaking hands.
  • Maintain a 6-foot distance from people.
  • Avoid close contact with people who are sick, and stay home when you are sick.
  • Avoid gatherings; don’t shop at peak times
  • Take advantage of delivery and pickup services.
  • Avoid unnecessary travel.
  • Work remotely, if possible.


Subscribe to City e-newsletters by emailing, and visit to receive emergency notifications.

  • The Florida Department of Health (FDOH) COVID-19 Call Center can be reached at (866) 779-6121 or It is staffed around-the-clock.
  • The City of Jacksonville Emergency Preparedness Division has been closely monitoring updates related to the coronavirus disease 2019 (COVID-19). The outbreak of coronavirus has now spread to 100 countries including the United States, with the majority of reported cases in China. The Center for Disease Control (CDC) and World Health Organization (WHO) confirm that local transmission is occurring across the United States. Read Frequently Asked Questions and Answers regarding COVID-19:
  • Bartender Emergency Assistance Program:
  • Price gouging hotline: Anyone who suspects price gouging can call the Florida Attorney General’s Office hotline at (866) 9-NO-SCAM, download the NO SCAM app, or visit
  • Florida Department of Health COVID-19 Map:
  • Visit for updates, FAQs, resources, and other helpful links. Updates also are posted on the City’s Facebook page:
  • Senior Medicare Patrol has this Consumer Protection Tip Sheet related to COVID-19 Medicare fraud.


 #WeAreAB   #WeAreInThisTogether   #Coronavirus   #COVID-19   #FlattenTheCurve


Florida Department of Health Coronavirus Hotline:   1-866-779-6121

Prevent Illness

COVID 19 Prevention graphic showing good hygiene

There is currently no vaccine to prevent coronavirus disease 2019 (COVID-19). The best way to prevent illness is to avoid being exposed to this virus.

The virus is thought to spread mainly from person-to-person.

  • Between people who are in close contact with one another (within about 6 feet).
  • Through respiratory droplets produced when an infected person coughs or sneezes.

These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.

Protect yourself and your community from COVID-19

  • Wash your hands frequently with soap and water for at least 20 seconds, especially after going to the bathroom, before eating, and after blowing your nose, coughing or sneezing.
  • If soap and water are not available, use an alcohol-based hand sanitizer with at least 60% alcohol.
  • Avoid close contact with people who are sick, and stay home when you are sick.

Print & post our flyer to remind your co-workers, customers, friends, and family how they can prevent the spread of germs.  A Spanish version is also available.

For more information on how you can protect yourself, please visit 

Watch for Symptoms

Reported illnesses have ranged from mild symptoms to severe illness and death for confirmed COVID-19 cases.

The following symptoms may appear 2-14 days after exposure.

Graphic showing a person developing COVID19 symptoms - Fever, Cough, Shortness of breath

For more information on the symptoms you should watch out for, please visit  

What to do if you are sick

Call your doctor: If you think you have been exposed to COVID-19 and develop a fever and symptoms of respiratory illness, such as cough or difficulty breathing, call your healthcare provider immediately.

Steps to help prevent the spread of COVID-19 if you are sick:

  • Stay home except to get medical care
  • Separate yourself from other people and animals in your home
  • Call ahead before visiting your doctor
  • Wear a facemask if you are sick
  • Cover your coughs and sneezes
  • Clean your hands often
  • Avoid sharing personal household items
  • Clean all “high-touch” surfaces everyday
  • Monitor your symptoms

For more information on how you can prevent the spread of COVID-19 if you are sick, please visit 


If you have plans to travel, be sure you check the CDC website  for updates. 

Before Flying

  • Check the CDC’s website for recommendations on postponing or canceling travel. 
  • The CDC recommends that travelers avoid nonessential travel to high-risk destinations with level 3 travel notices. Check the CDC’s geographic risk assessment map  for areas facing widespread cases of COVID-19 that have been issued a travel notice. 
  •  Keep in mind, certain countries are allowing travel, but reentry to the United States may be restricted. 
  • Elderly adults or those with chronic medical conditions should talk to a healthcare provider and consider postponing travel to destinations with level 2 travel notices.
  • Practice basic hygiene, prepare to wash your hands frequently, and use hand sanitizer when soap and water are not available.

While Traveling

  • Wash your hands regularly with soap and water for at least 20 seconds.
  • If soap and water are not available, use hand sanitizer with at least 60% alcohol.
  • It is especially important to wash your hands after going to the bathroom, before eating, and after coughing, sneezing, or blowing your nose.
  • The CDC reports that the risk of COVID-19 infection is low on airplanes, however, travelers should avoid contact with passengers who are sick

While traveling, it is especially important to practice increased hygiene, including washing your hands frequently, covering your mouth with a tissue when you cough and sneeze (and throwing the tissue away), and keeping your distance from those who may be ill.

If you do plan to fly soon: Tampa International Airport is increasing cleaning and sanitation efforts, particularly in high-traffic, high-touch areas. Additional hand sanitizers and informational signage regarding how to prevent the spread of disease has been installed throughout the facility.

Tampa International Airport is actively monitoring the coronavirus developments and working with employees, tenants and airline partners to proactively reduce the risk of impact. As of this time, TPA is deemed to be at “low-risk” of passing or spreading the virus. Operations remain normal - passengers should not expect to experience any delays or procedural changes.

Learn more about Tampa International Airport’s prevention efforts .

Returning Home

  • Currently, passengers returning from China in the past 14 days will be allowed to reenter the United States, however they will be directed to one of 11 US airports to be screened for fever and COIVD-19 symptoms. These travelers will be placed under certain restrictions depending on their health and travel history.
  • Information about traveling from China to the United States .
  • If you recently visited a country with widespread cases of COVID-19 and you begin to feel sick with a fever, cough, or difficulty breathing within 14 days after leaving the affected country, you should seek medical care immediately. 

    • Call your doctor ahead of time before visiting their office or emergency room and tell them about your recent travel and symptoms. 
    • Avoid contact with others and use a face mask when interacting with healthcare professionals, family members, etc.
    • Avoid public gatherings or public transportation
    • Call the Florida Department of Health COVID-19 hotline (open 24/7) at: 1 (866) 779-6121

Frequently Asked Questions


Print Resources

COVID-19 Fact Sheet

COVID-19 Fact Sheet

Know the facts about coronavirus disease 2019 (COVID-19) and help stop the spread of rumors.

Fact Sheet English - Fact Sheet Spanish

COVID-19 Stop the Spread of Germs

COVID-19 Stop the Spread of Germs

Help prevent the spread of respiratory diseases, like Coronavirus Disease 2019 by avoiding close contact with people who are sick; covering cough and sneeze; avoiding touching eyes, nose and mouth; and washing your hands with soap and water.

Stop Spread English - Stop Spread Spanish

COVID-19 Symptoms

COVID-19 Symptoms

Patients with COVID-19 have experienced mild to severe respiratory illness. Symptoms can include fever, cough and shortness of breath. Symptoms may appear 2-14 days after exposure.

Symptoms English - Symptoms Spanish

COVID-19 What to do if you are sick

COVID-19: What to do if you are sick

If you are sick with Coronavirus Disease 2019, or suspected of being infected with it, follow the steps in this fact sheet to help prevent spreading it to people in your home and community.

When Sick English - When Sick Spanish

Convid Long Term Flyer Thumbnail

COVID-19 Prevention for Long-Term Care Facilities

Strategies to prevent the spread of COVID-19 in Long-Term Care Facilities.

Long-Term Care English - Long-Term Care Spanish

Additional Resources

Coronavirus FAQs

Coronavirus Infographic

Coronavirus Fact Sheet

Coronavirus Fact Sheet (Spanish Version)

Cover Your Cough Poster

Stop the Spread of Germs Poster

Hand Washing vs. Hand Sanitizer Fact Sheet

What To Do If You’re Sick

What The Public Should Do

Additional Helpful Links

Florida Department of Health

CDC Prepares Communities

JaxReady Coronavirus Website

Download the JaxReady Mobile App

Duval County Schools Coronavirus Updates

Coronavirus Real-Time Map

Gov. DeSantis Press Conference (Feb. 27, 2020)

World Health Organization

Coronavirus: Fact vs Fiction Podcast (Dr. Sanjay Gupta)

U.S. Department of Labor Occupational Safety and Health Administration

Coronavirus 2019-ncov-factsheet (1)-page-001